Technical Assistance

SchmuckerSchmucker has always invested in research and development: the company has at its disposal a staff of specialized technicians and engineers with long experience and in-depth, up-to-date knowledge in the field of packaging machines who are involved in the creation of highly advanced technological machines.

The entire Schmucker team can provide its clients with immediate, up-to-date solutions that are also the result of continuous collaboration with the engineers and management of leading multinational companies.


SchmuckerBoth the electronic and the mechanical departments are involved in finding new solutions to ensure machines with the latest technologies. They constantly perform metrological tests to ensure that our equipment complies with international standards that govern the food and drug industries.

The company ensures the client with a supply of spare parts for the entire life cycle of the machine. Spare parts can be requested at any time. They are supplied by the company within 24 hours of the request anywhere in Europe, and in any case very quickly anywhere in the world. More than 70% of spare parts are in fact kept in stock in the company in order to deal with any emergency.


SchmuckerWe also ensure technical service by phone, with qualified personnel who reply in four languages, as well as assistance by email and/or fax during the entire working day. Also, on request, we can provide online technical service via Internet for machine troubleshooting anywhere in the world.


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